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Knowledgebase : Installation Issues
     
First, make sure that file sharing is enabled in Network Connections also check that the Server Service is running. You can check this in the Control Panel - Administrative Tools- Services-"Server". If the problem persists, contact us and we will assis...
Many users with PC's and Laptops with smaller storage capacity will opt to compress many of their system files to save storage space. However, ProfitGrabber Pro will not run properly if the install directory has been compressed. ProfitGrabber Pro use...
We have found that ProfitGrabber runs very well on Vista. However, since Microsoft has not yet finalized all the components of the Vista operating system, please follow the procedure below to complete installation of ProfitGrabber on Vista operating syste...
This is usually a firewall issue. To resolve this, first make sure that your firewall is temporarily disabled (shut off) and then check that any antivirus software is not blocking the install. You MUST be connected to the Internet in order to register, so...
This can be caused by a partially installed database instance, due to previous installations of other database programs. If you get this failure notice do the following: 1. Open up My Computer and navigate to your hard-drive 2. Open up Program file...
This is not really an error. It is just stating that Fax services are not enabled. You can select OK and on page 29 in your manual are instructions for enabling fax services at another time.
You should check for "0" (zero) and "O" (letter) (there is no letter 'o') "B" (letter) "8" (eight) mix ups when inputting the serial number. Make sure you are using proper capitalization. Other things to note: make sure you company name fits in applica...
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