Knowledgebase: Post-Installation FAQ
What is the purpose of STATUS groups?
Posted by *Shannon - ProfitGrabber Support* on 13 March 2009 12:10 PM
Status groups are used to manage your WORKFLOW. The new leads are stored in the “Leads not processed yet” group. As soon as you process a lead (review them or call them) you will transition that lead into one of the other groups: for example if you working on that lead and having a follow up campaign scheduled to it, you will put it into “Deals in Progress” group; if you decided that the lead is worthless you will assign it to “Dead Leads” group. Once you have a contract pending on a lead, you will assign it to “Pending” group.

To easily process the workflow, use the Group Membership tab in your Contact View. It takes a single click to move a contact through the Status groups.
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