Knowledgebase: Installation Issues
Serial number doesn't work
Posted by *Shannon - ProfitGrabber Support*, Last modified by on 13 March 2009 11:14 AM

You should check for “0” (zero) and “O” (letter) (there is no letter 'o') "B" (letter) "8" (eight) mix ups when inputting the serial number. Make sure you are using proper capitalization. Other things to note: make sure you company name fits in applicable field, and make sure that every field has something in it (N/A if you have nothing to go there).

Have you installed or previously registered ProfitGrabber? If so, please submit a trouble ticket with a request for a new ProfitGrabber serial number with the reason for re-installation.

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