Knowledgebase: Post-Installation FAQ
My barcode scanner isn't working. What's wrong?
Posted by *Shannon - ProfitGrabber Support*, Last modified by on 13 March 2009 11:50 AM

You should make sure that the scanner is as close to the barcode as possible. Continually press its button until you hear a beeping which signals that the barcode has been read. You can try bending the barcode concave or onvex (so the lines in the barcode get closer/farther apart from each other). Barcodes are designed for laser printers, but we have found that if you set your inkjet printer driver to its highest resolution, you can often get usable barcodes to print. If your barcode is poorly printed or smeared, it will be impossible for it to be scanned.

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